How Sendle works

Shipping can be expensive, time-consuming, and tricky. Not a great combo when you’re a busy business owner just trying to ship parcels to your customers quickly and efficiently.

Good news! You can save your hard-earned money with Sendle’s competitive business rates, and save time by printing labels at home. It’s all done straight through our easy-to-use dashboard, designed to make shipping a breeze (yes, even bulk orders).

Then pat yourself on the back knowing you’re sustainably shipping everything completely carbon neutral – woo hoo!

We make shipping simple, reliable, and affordable

Keep more of your money and sell more of your stuff.

Book online

Print label

Free Pick up or Drop off

Save time, dollars, and your sanity

  How does Sendle work in Australia?

We tap into big business delivery networks and make them available to everyone in Australia. It's convenient, affordable, and 100% carbon neutral. Just book your parcel for delivery and we’ll take care of the rest. Read more about us.

illustration of customer using Sendle sustainable shipping in Australia

  Book online

Everything from placing an order through to tracking and managing your parcel is done through the Sendle dashboard. Simply book your parcel for delivery as either pickup or drop off, use your own packaging, print and attach the shipping label.

  Parcel guidelines

With Sendle, you choose your own packaging. While we have some parcel guidelines around this (like making sure it’s sturdy, not branded with other shipping providers’ logos, and non-transparent), the freedom is yours. Just follow the motto: ‘well packed, arrive intact’!

  Drop-off and pickup

The choice is yours: request a pickup from your place, or drop off your parcels at one of our national network locations in Australia. We’ll get it where it needs to go. Here’s how it works.

  Tracking

Tracking your parcels is super easy in the Sendle dashboard. All parcel communication is kept in one place, and we let you know whenever there’s parcel delivery updates – making it perfect to share with your customers! 

  100% carbon neutral

For every parcel you send with us, we’ll counterbalance the carbon emissions caused by parcel delivery and invest in positive environmental initiatives.

illustration of Sendle sustainable shipping

  Accounts & plans

Your Sendle account type is based on how many parcels you consistently send each month (don’t worry, this isn’t a membership). We have Standard, Premium, and Pro rates, which will depend on how many parcels you’re sending each month. Here's all the info.

  Where we ship in Australia

We’ve got you covered with our national low rate network for domestic parcels across all states and territories. We can also send your parcels around the world – here’s our current info on international locations and coverage.

  Courier Parcel Pricing

We do low courier pricing with no hidden fees or nasty surprises – you only ever pay for what you send. Pricing is based on parcel size and weight, as well as where you’re sending to. So once you know the perfect size for your parcel, there’ll be no need to weigh and measure each time.

illustration on Sendle customer choosing from parcel pricing rates

  Sendle Cover

Sendle includes free cover for loss or damage on all eligible parcels! We’ll cover the sales price of replacing lost or damaged goods up to the policy limit of AU$100 for Standard and Premium accounts and up to AU$300 for Pro accounts. You can also purchase Extra Cover for peace of mind. Here's all the info.

  Billing

We charge your nominated credit card for all Sendle payments (you’ll enter this card during account set-up). This definitely isn’t a membership or subscription, you'll only be charged for orders you have already booked. Here's how our billing works.

  Platform integrations

In our commitment to making shipping lots of parcels as easy as possible for your business, we integrate seamlessly with leaders and our Sendle partners in ecommerce, like eBay, Shopify, WooCommerce, Etsy, ShipStation and more.