You can now print your Sendle label directly from your eBay account.
Sendle is one of Australia’s highest-rated couriers*, delivering parcels nationwide. No lock-in contracts or hidden fees, just great low rates. Included with every parcel is:
Included and free for parcels over 500g.
Simply select the pickup option when creating your label. Then all you need to do is:
Sendle offers both free pickup and dropoff included in the shipping price. Drop off is powered by HUBBED.
You can drop off your parcels anywhere in our national dropoff network here. Locations such as BP petrol stations, newsagencies and pharmacies, where many are open 24 hours, 7 days a week.
Sendle has six parcel sizes with the maximum being:
For parcels over 0.5kg, you can get free Signature on Delivery.
Note: The delivery method for our Satchel 500g/A4 size is always "Authority to Leave".Learn more
We’ve got three network zones: same-city, national and remote.
See the full lists of our pickup suburbs, national delivery suburbs (>94% of deliveries) and remote delivery suburbs (<6% of deliveries).
Sendle is Australia’s first 100% carbon neutral delivery service.
Every time you send a parcel, we offset the carbon emissions and invest in positive environmental causes.
"We have been extremely grateful for the service we have received and for being able to impact our world, locally and universally, through our partnership with Sendle."
"Knowing I could have packages picked up from my front door made Sendle an easy choice.
"We love Sendle! It’s fast, easy, and convenient! Our customers love how quickly their orders get delivered!"
"Through a friend who runs her own incredible small business and uses Sendle. She recommended it to me, and I’ve been really impressed."
"Thankfully, I’m able to send more than half my products out in a way that leaves the earth a better place since finding you guys!"
"It’s been working out so well for me and I’ve saved so much time. If there is ever an issue with a package (things happen!), it is always resolved and I appreciate that so much."
"Sendle is my go-to partner when I need to ship my samples to my clients."
"Great! It’s so simple, the prices are very fair, and the customer support is amazing."
"Perfect, we love you guys! The most important thing for us is that you are carbon neutral, and for us, it is a big deal!"
"It is easy, affordable, and smart. It is why I sleep peacefully at night, knowing all my jewelry is arriving safely to new homes without a damaging footprint on Mother Earth. You guys rock."
"Sendle's prices mean we can compete with some of the largest retailers, and turn a profit for our efforts."
"We started using Sendle because we wanted to send our 'artificial' flowers Australia-wide, and the prices were unbeatable."
"We've managed to bring our shipping costs down. In turn have seen an increase in conversions on the site. This has caused very noticeable growth since we've started using the Sendle service."
"Having a 100% carbon-neutral courier for our city and interstate logistics - cherry on top. Sendle for us was a no-brainer."
"Sendle has helped my business grow to the point where I am gaining international customers - just as Sendle can now help with the same affordable, door-to-door delivery service to anywhere in the world."
"The low cost of shipping also empowers me to direct money and time I would have otherwise spent on other pricey delivery services, to other parts of my business."
"Shipping is everything in eCommerce, so having Sendle really automate getting our packages out there means we can focus on growing our business."
"Both Sendle and Life Cykel were founded around the same time and it’s kind of been like growing up with a childhood friend. We’ve never looked back and wouldn’t choose anyone else to help grow our business."
"Sendle is so convenient - booking is simple, the pricing is reasonable and not having to muck around at the post office means we’ve got extra time to wow our customers."
"Sendle saves me so much time. Booking deliveries takes seconds and because they come and collect from my doorstep, I don’t need to step outside to delight my customers."
"Sendle streamlines the whole delivery experience. The dashboard makes tracking my deliveries easy, and in the first few months I saved over $1000. It has been so good for our business!"
"Sendle’s shipping rates are really competitive, sending out the huge volumes we do and it saves us about one minute per order, which is huge!"
"What works for us is that it's simple, it's integrated into our systems and it's digital, it's reliable and the value proposition stacks up."
No, you can simply start booking Sendle labels via the Label Platforms instantly.
When you create the label, you will have the option to request a pickup up to three days in the future.
No, you need to cancel the original label before midnight the day before pickup and rebook with the drop-off option.
No, the label must be printed in its original size and be properly attached to the parcel.
Yes, it is 25kg / 100L / 1.2 meter for pickup. For drop-off, the maximum size is 10kg/40L. You can read more here.
At this stage, you will need to look into third party insurance as Sendle doesn’t offer this.
Simply click the parcel in your eBay store, and use the tool on the Sendle tracking to cancel a parcel.
Simply click the parcel in your eBay store, and use the tool on the Sendle tracking page to reschedule pickup.
Simply click the parcel in your eBay store, and use the tool on the Sendle tracking page you are reverted to.
Although Sendle does ship worldwide, this feature isn’t available on the label platform just yet.
If the pick-up or delivery scan is missing, Sendle will conduct a thorough investigation to confirm the pick-up and delivery date. Sendle may contact the receiver of the parcel to verify the delivery date.
When booking via eBay’s Label Platform, tracking details are automatically updated in your eBay order.
Sendle’s drop-off locations are powered by HUBBED – a network of news agencies, retails stores, petrol stations and the like who will accept Sendle parcels for pick up.
No, drop off locations don’t have the ability to print off labels and will not accept parcels without a label displaying the barcode for scanning. Read more on labels here.
The parcel will be returned to the sender address on the label.
Your Sendle tracking page, and eBay store, will update shortly after your parcel is scanned at the drop off location.
Sendle automatically re-books any missed pickups. Sendle has a pickup guarantee as well.
The pickup date will be stated on the label. A pickup can take place anytime between 8 AM and 6 PM on business days. You can read more here.
This is not possible. Please have the parcel available or left in an easily accessible location for the driver to pick up.
The label must be printed in its original form. You can simply use a normal printer and sticky tape. Please note that handwritten labels will not be accepted and you cannot print the label at drop-off locations.
Sendle does not accept dangerous goods or perishable goods. Please check our guide on what we cannot send here.
You will need to contact eBay directly, as they manage your eBay account.
*Australia’s Top-Rated Courier in 2017, on Product Review