Will my shipments make it in time for the holidays?

We’ve got your Christmas shipping covered, but it pays to plan early and know the cutoff dates. Whether you’re sending candied walnuts to Cairns or coffee table books to Colombia, ship before the cutoff to get them there in time.


To get your parcels delivered before December 25th, make sure you book them for pickup or drop-off on or before the cutoff date.


Domestic cutoff dates for Christmas 2023

Last pickup date: Tuesday 19 December (Same City),
ex. Perth which is Thursday 14 December.

Send parcels to your Australian customers by these dates to make sure they’re under the tree in time for Christmas.

Express domestic cutoff dates for Christmas 2023

Last pickup date: Wednesday 20 December (Metro to Metro)

Handle last-minute orders without the stress. Give customers the option of Sendle Express to get gifts there on time. Pro tip: Check our list of pickup suburbs for Express before you add the option to your checkout.


International cutoff dates for Christmas 2023

Last pickup date: Wednesday 13 December (NZ, UK)

Got to get your sales there on time for your international customers? You can Sendle almost anywhere from Sydney, Melbourne, Brisbane, Adelaide and Perth. To make sure your parcels arrive by 25 December, check out the last pickup days by destination.

Top tips for peak season shipping

sendle-christmas-holiday-cutoff-2022-bullet Broadcast your cutoff dates early & often
sendle-christmas-holiday-cutoff-2022-bullet Pre-pack your top selling items
sendle-christmas-holiday-cutoff-2022-bullet Get more sales with free shipping promotions
sendle-christmas-holiday-cutoff-2022-bullet Offer a friendly (and easy to find!) return policy
sendle-christmas-holiday-cutoff-2022-bullet Book pickups from your door

More tips

Helpful bits and bobs

Sendle is here to help small businesses. In that spirit, here are some little bonuses we’ve provided to help keep you on it this holiday season.

  • Countdown timer: Look out for our countdown timer in your Sendle Dashboard as the date gets closer. It will tell you exactly how many days you have to get parcels on their way. 
  • Updates along the way: Keep an eye on your inbox, if there are any changes, we’ll be sending them through!
  • Friendly reminder: If you’ve scheduled a shipment after the recommended date, we’ll let you know. That way you can keep your customers in the loop and avoid disappointment.

Help and Support hours

We are here to help small businesses, both through the slow times and the busy ones. The lead up to Christmas is hectic and our support team will be prepared to untangle things for you. See below for when we’re up, when we’re down, and when we’ll be relaxing with the family.

Support operating hours

24 hours | Monday to Sunday

Sendle is closed

24 December | Sunday
25 December | Monday
26 December | Tuesday
31 December | Sunday
01 January | Monday

Why post when you can Sendle this Christmas?

We tap into big business delivery networks and make them available to everyone. It's convenient, affordable, and fully carbon offset. With Sendle, you'll also get these great features…


Free pickup*

We’ll pick up your Christmas parcels from your door and deliver around Australia, and the world.

*Not available on 250g below
Ship & Save Level 4.

Powerful tools

Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop this holiday season.


Amazing support

Easy access to detailed advice and support, powered by real people who are always happy to help. Think of them as your Christmas elves.