Will my shipments make it in time for the holidays?

We’ve got your Christmas shipping covered, but it pays to plan early and know our cut-off dates. Whether you’re sending fairy lights to Fremantle or frisbees to Finland, ship before the cut-off to get them there in time.

 
See cut-off dates
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To get your parcels delivered before December 25th, make sure you book them for pickup or drop-off on or before the cut-off date.

Sendle Australia Domestic Standard cut-off dates are: December 9 Monday (Remote, Western Australia and Northern Territory), December 11 Wednesday (Remote), December 13 Friday (Regional, All deliveries to and from Perth), December 16 Monday (National), December 18 Wednesday (Near Metro),and December 20 Friday (Same-city and Near Capital)

Domestic Standard cut-off dates for Christmas 2024

Last pickup date: Friday 20th of December (Same City and Near Capital)

Send parcels to your Australian customers by these dates to make sure they’re under the tree in time for Christmas.

 

Domestic Express cut-off dates for Christmas 2024

Last pickup date: Friday 20th of December (All deliveries, except Regional and Remote)

Handle last-minute orders without the stress. Give customers the option of Sendle Express to get gifts there on time. Pro tip: Check our list of pickup suburbs for Express before you add the option to your checkout.

Domestic Express cut-off dates for Christmas 2024: December 18 Wednesday (Remote, WA & NT), December 19 Thursday (Regional), and December 20 Friday (Same City, Near Capital, Near Metro, National))
Sendle Australia International cut-off dates are: November 29 Friday (Rest of the World), December 10 Tuesday (Major European Destinations), December 13 Friday (USA, Canada, United Kingdom),and December 16 Monday (New Zealand)

International cut-off dates for Christmas 2024

Last pickup date: Monday 16th of December (NZ)

Got to get your shipments there on time for your international customers? You can Sendle almost anywhere from capital cities and other major metros across the country. Here’s our list of pickup suburbs for our International shipping. To make sure your parcels arrive by 25 December, check out the last pickup days by destination.

*Due to the ongoing Canada Post strike and uncertainty around when it will end, we’ve had to temporarily suspend our international deliveries to Canada. We’ll update you as soon as we’re able to resume services.

A few things to keep in mind


chevron It’s the busiest time of the year, so if you want your parcels to arrive before Christmas, sending early is your best bet!
chevron If you book after the cut-off dates, your package might still make it, but with so many parcels in the network, we can’t promise it.
chevron These dates are just a handy guide—things can change thanks to factors out of our hands (we wish we could control everything, but we’re only human!).
chevron Before booking, pop over to our website to get an estimate of how long your parcel will take to get from A to B.
chevron For updates, visit Sendle delivery disruptions.
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Top tips for peak season shipping


chevron Broadcast your cut-off dates early & often
chevron Pre-pack your top selling items
chevron Get more sales with free shipping promotions
chevron Offer a friendly (and easy to find!) return policy
chevron Book pickups from your door

More tips
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Helpful bits and bobs

Sendle is here to help small businesses. In that spirit, here are some little bonuses we’ve provided to help keep you on it this holiday season.

  • Countdown timer: Look out for our countdown timer in your Sendle Dashboard as the date gets closer. It will tell you exactly how many days you have to get parcels on their way. 
  • Updates along the way: Keep an eye on your inbox, if there are any changes, we’ll be sending them through!
  • Friendly reminder: If you’ve scheduled a shipment after the recommended date, we’ll let you know. That way you can keep your customers in the loop and avoid disappointment.

Help and Support hours

We are here to help small businesses, both through the slow times and the busy ones. The lead up to Christmas is hectic and our support team will be prepared to untangle things for you. See below for when we’re up, when we’re down, and when we’ll be relaxing with the family.

Support operating hours

24 hours | Monday to Sunday

Sendle is closed

24 December | Tuesday
25 December | Wednesday
26 December | Thursday
31 December | Tuesday
01 January | Wednesday

Why post when you can Sendle this Christmas?

We tap into big business delivery networks and make them available to everyone. It's convenient, affordable, and fully carbon offset. With Sendle, you'll also get these great features…

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Free pickup

We’ll pick up your Christmas parcels from your door and deliver around Australia, and the world.

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Powerful tools

Everything you need in one place – book in seconds, manage deliveries and keep customers in the loop this holiday season.

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Amazing support

Easy access to detailed advice and support, powered by real people who are always happy to help. Think of them as your Christmas elves.