Your package tracking number can be found in confirmation or notification emails you’ve received. The package tracking number is also shared with your Sendler so they can keep track of the shipment progress via the Sendle tracking tool. Likewise, you’ll both be notified when the package completes its journey. Need more help with package tracking? Check our support article to learn more.
Tip: You can find your package tracking reference in the email subject line for easy access!
All shipments are monitored by Sendle’s package tracking tool. In the rare case the package tracker marks your shipment ‘delivered’, but you can’t seem to find it, here are the following possible scenarios:
My package is marked ‘delivered’ with a signature.
My package is marked ‘delivered’ without a signature.
If you’ve checked all the possible scenarios above and are still having issues finding your package, the sender can launch an investigation with our team via the Sendle Toolbox (which senders can find in their Sendle dashboard). Rest assured we’ll get back to you as soon as possible–and so will your package!
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