We took a look at what our small businesses most commonly wanted to change about their shipments.
Many requests were simple things that come up in the day-to-day of running a business, like rescheduling deliveries or inquiring about a package.
To put more control in your hands—and time in your day—we created the Sendle Toolbox, providing you with direct access to tools to make these changes on the fly.
To access the Toolbox, head to the tracking page for one of your packages. In the status box, you’ll see the option to Manage package. From there, you can make changes to your delivery instructions, reschedule a delivery, or launch an investigation in a matter of seconds.
Let us know you’ve received your package so our support team can close any pending investigations.