How Sendle works in the U.S.

Everything from placing an order through to tracking and managing your package is done through the Sendle Dashboard. Just book a shipment, use your own packaging print and attach the label, and schedule a free pickup or drop it off at one of our convenient locations.

While we have packaging guidelines (like making sure it’s sturdy, not branded with other shipping providers’ logos, and non-transparent), you have the freedom to choose your own packaging. Just follow the motto ‘well packed, arrive intact!’

Every Sendle package comes with cover against loss or damage up to $100 for Sendle Saver and $150 for other plans for your peace of mind. 

Got questions? Sendle’s friendly and reliable customer support team is ready to help 24/7. You’ll speak with real humans who genuinely care about getting you sorted.

We’re more than just a shipping service. Sendle fights climate change by balancing our carbon footprint and supporting sustainability initiatives that create a healthier planet.

Tracking is simple and hassle-free. Every delivery update lives in one place, so you’re always in the loop, and it’s easy to keep your customers in the know, too.

We charge your nominated credit card when you reach a billing threshold, or at the end of the week (on Sundays), whichever comes first. You'll only be charged for orders you have already booked. Billing thresholds start at $1 and will increase until you reach the maximum threshold, which will depend on your Sendle pricing plan.

Sendle makes shipping as convenient as possible for your business. We integrate seamlessly with ecommerce platforms and logistics solutions, like eBay, Shopify, WooCommerce, Etsy, BigCommerce, ShipStation and more.