Every delivery is 100% carbon neutral
Sending a parcel shouldn’t cost the earth.For every package you ship with us, we offset the carbon emissions created. The carbon offset investments we make are always in positive environmental projects. And, we want everyone involved: so each year, you’re invited to vote on the carbon offset projects we support.
Easy drop-offs & free pickups
Sendle offers super simple drop-offs not far from where you are. Plus, you can request pick-ups at no extra cost. We’ve also made it simple and easy. Either take your packages to a convenient drop-off location or request a pickup.
You’re covered with the Sendle Cover Policy
If something goes wrong, we’ll make it right.If your shipment is declared lost by the Sendle team, or damaged, we’ll cover both the cost of replacing the item up to $100 (Sendle Saver) and up to $150 (Sendle Preferred) as well as the cost of delivery. This comes at no extra charge, and includes all eligible packages.
Where is my package?
If the estimated delivery date has passed, and your package hasn’t arrived, use the Toolbox to launch an investigation and we’ll locate it within 7 business days. If we’re unable to locate it within that time, we’ll refund you. You may also be eligible to claim for loss under Sendle’s Cover Policy.
No nasty surprises
We like to keep things simple at Sendle.We like to keep things simple at Sendle. With affordable flat-rate pricing, you can easily plan your business budget. And with a minimum order quantity of one, Sendle is here for you from the first order to the millionth. Our service includes:
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No subscription fees, or lock-in contracts
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No hidden fees
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Easy drop-off or pickup from your door
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Free tracking included
Contactless delivery during COVID-19
As an essential service, we’re working harder than ever to get your packages to their destination—especially during times of crisis.Which is why your safety and that of our drivers’ is our top priority. While you’re self isolating and practicing social distancing, contactless delivery means you won’t have close contact with the driver, shared pens, or the scanning device.