How Sendle works in Canada

As a shipping service provider built for small businesses, Sendle offers reliable delivery and savings of up to 55% compared to retail rates.

Book a shipment by choosing the Sendle service that works for you. Use our real-time tracking to keep tabs on your parcel, while we make sure it gets there on time.

Send a parcel

two-people-in-logistics-warehouse

We make shipping simple, reliable, and affordable

Designed to save you time, money, and unnecessary stress
illus-spot-sendle-book-parcel-online

Book shipments online

illus-spot-sendle-print-parcel-label

Print label

illus-spot-sendle-pickup-or-drop-off

Free pickup or drop off

Enjoy more flexibility for less cost

Accounts & plans

Your Sendle account type is based on how many parcels you consistently send each month (don’t worry, this isn’t a membership). We have Standard, Premium, and Pro rates, which will depend on how many parcels you’re sending each month. Here's all the info.

sendle-canada-pricing-hero-banner-two-happy-business-owners
sendle-dashboard-orange-icon

How to send

Everything from placing an order through to tracking and managing your package is done through the Sendle Dashboard. Just book a shipment, use your own packaging, print and attach the label, and schedule a free pickup or drop it off at one of our convenient locations.

package-size-icon

Parcel guidelines

While we have packaging guidelines (like making sure it’s sturdy, not branded with other shipping providers’ logos, and non-transparent), you have the freedom to choose your own packaging. Just follow the motto ‘well packed, arrive intact!’

Ship to and from anywhere in Canada

We ship in all Canadian states and territories, with different rates for regional, same province, national, and remote areas.

a-courier-picking-up-a-package
insurance-icon

Sendle Cover

Every Sendle parcel comes with cover against loss or damage up to $100 for your peace of mind. 

icon-support-rating

24/7 support

Got questions? Sendle’s friendly and reliable customer support team is ready to help 24/7. You’ll speak with real humans who genuinely care about getting you sorted.

Ship to the U.S.

Sendle offers the cheapest door-to-door shipping from Canada to the U.S. Delivery times usually take only 3-10 days.

sendle-vs-canada-post-young-woman-happy-smiling-parcel-warehouse-email-banner-sendle-canada-1
carbon-neutral-icon

Eco-friendly shipments

We’re more than just a shipping service. Sendle fights climate change by balancing our carbon footprint and supporting sustainability initiatives that create a healthier planet.

icon-tracking-simple

Real-time tracking

Tracking is simple and hassle-free. Every delivery update lives in one place, so you’re always in the loop, and it’s easy to keep your customers in the know, too.

Simple pricing, transparent rates

Only pay for what you ship. Pricing depends on your parcel size, weight, and destination. Once you’ve nailed down the size of your shipments, you can add it to your ‘Saved sizes,’ so you won’t have to choose the sizes again and again.

woman-on-parcel-calculating-while-smiling
receipt-icon

Billing

We charge your nominated credit card when you reach a billing threshold, or at the end of the week (on Sundays), whichever comes first. You'll only be charged for orders you have already booked. Billing thresholds start at $1 and will increase until you reach the maximum threshold, which will depend on your Sendle pricing plan.

gear-icon

Integrations

Sendle makes shipping as convenient as possible for your business. We integrate seamlessly with ecommerce platforms and logistics solutions, like eBay, Shopify, WooCommerce, Etsy, BigCommerce, ShipStation and more.